NexPath Support

Need help? Email us at arnoldow@seagra.sbs. We usually reply within 1–2 business days. You can also send feedback in the app: Me → Feedback.

How do I get started?

Enter the name of your service provider, sign in with the account you hold with that provider, allow the VPN configuration when iOS asks, then tap the connect button.

I can't sign in

Check that the email and password are the ones registered with your service provider. To reset your password or manage your plan, use your provider's website.

Connected but pages don't load

Pick another server on the Servers tab, or run Me → Network Check and send the report to us.

How do I remove the VPN configuration?

Settings → General → VPN & Device Management → VPN, then delete NexPath.

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NexPath 技术支持

遇到问题请发送邮件至 arnoldow@seagra.sbs,我们通常在 1–2 个工作日内回复。也可以在 App 内「我的 → 问题反馈」提交。

如何开始使用?

输入你的服务商名称,用在该服务商注册的账号登录,系统提示时允许添加 VPN 配置,然后点击连接按钮。

无法登录

请确认邮箱和密码是在服务商处注册的账号。重置密码或管理套餐请前往服务商官网。

已连接但打不开网页

在「节点」页换一个服务器,或在「我的 → 网络检测」生成报告发给我们。

如何移除 VPN 配置?

设置 → 通用 → VPN 与设备管理 → VPN,删除 NexPath。

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